Call us at (360) 256-8836 to schedule an appointment. |
| Office Hours and Appointments |
We are open from 9:00 am to 5:00 pm Monday through Friday. Patients are seen by appointment only. Urgent cases are seen as quickly as possible. Call at least 3 weeks prior to your desired time. New patients should arrive 15 minutes early. Bring a list of your current medications. |
| Other Appointment Issues |
We value your time and hope you value ours. Healthcare is unpredictable and can cause delays. You will be informed if the physician will be late. You will be given options for managing the delay. We request 24 hour advance cancellation notice. Managed care authorization should be confirmed prior to making your appointment. |
| Telephone Calls |
We encourage you to call during business hours with questions you have concerning your urological health care problems, prescription refill requests or test reports; however, it would be unfair to other patients if the doctor were to disrupt treatment to answer every phone call. Our staff is trained to answer most questions. If your call requires that the doctor speak with you, please leave a message and the doctor will return your call at the earliest opportunity. Emergency calls after hours will be taken by our answering service and forwarded to the physician on duty. |
| Prescriptions and Renewals |
Prescription refill requests must be made 2 days in advance during business hours. Requests will not be considered if the patient has not been seen within the past 12 months. Provide the name of the medication, dosage and the telephone number of your pharmacy. |
